Privacy Policy

Purpose of This Policy

At Autoxpert, protecting your personal information is a priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access our services or visit our website. It also defines the guidelines for ensuring your privacy is respected in accordance with applicable laws.

Consent

By providing your personal information to Autoxpert, you consent to our collection, use, and disclosure of this information as outlined in this policy. If you do not wish for us to collect, use, or disclose your personal information in this manner, please refrain from submitting it to us.

Type of Personal Information Collected

Personal information is any information that can be used to identify an individual. The types of personal information we may collect include:

  • Your name
  • Your address or forwarding address
  • Your telephone number and extension number (if applicable)
  • Your email address
  • Payment information (e.g., credit card numbers for processing and verification, which are deleted after use)
Use of Personal Information Collected

The personal information you provide may be used for various purposes, including but not limited to:

  • Providing our services to you
  • Customer service (e.g., service reminders, responses to your inquiries)
  • Improving our services and products
  • Marketing and promotions (e.g., offers, contests, surveys)
  • Complying with legal obligations
Disclosure of Personal Information

We do not sell or disclose your personal information to third parties except under the following circumstances:

  • To third-party service providers for payment processing, shipping, or as needed to fulfill services
  • When required by law, for administrative purposes, or during transactions such as a sale, merger, or restructuring
  • For marketing purposes, where applicable, to our affiliates or subsidiaries We ensure any third party receiving your data enters into an agreement to maintain confidentiality and use the information solely for the purpose it was collected.
Links to Third-Party Websites

Our website may include links to third-party sites, such as those on social media platforms. Please note that this Privacy Policy does not apply to those sites. We recommend reviewing the privacy policies of third-party websites before sharing any personal information.

Retention of Personal Information

We retain your personal information as long as it is necessary for the purpose for which it was collected. Once it is no longer needed, it will be securely deleted or anonymized. Your information may also be retained by our service providers during promotions.

Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. Our security practices are regularly reviewed and updated to meet evolving standards. All Autoxpert employees with access to personal data are trained in confidentiality and are required to comply with our privacy policies.

Request for Access and Amendment of Personal Information

You have the right to request access to your personal information and ask for corrections. If you wish to access or amend your information, please contact us, and we will respond within a reasonable timeframe, subject to any legal exceptions.

Opt-Out Procedure for Marketing Communications

If you no longer wish to receive marketing communications from Autoxpert, you can opt-out by contacting us. Your request will be processed promptly.

Contact Us

Address 850a Taschereau Blvd, Longueuil, Quebec J4K 5B6